Returns Policy

Last updated: 2026-01-29

How returns work

Ecorfy storefronts follow the return policy of the underlying manufacturing/fulfillment partner. Return eligibility, timelines, and restocking fees may vary by product category.

RMA process

  • Customer contacts support with order details
  • We validate eligibility and issue an RMA (if applicable)
  • Return is routed to the appropriate receiving location
  • Refund/replacement is processed according to the partner policy

Contact

Returns questions: support@ecorfy.com
Office: Ecorfy Inc, 5005 W Royal Ln Ste 160-3, Irving, TX 75063