Returns Policy

How returns work

Ecorfy storefronts follow the return policy of the underlying manufacturing/fulfillment partner. Return eligibility, timelines, and restocking fees may vary by product category.

RMA process

• Customer contacts support with order details
• We validate eligibility and issue an RMA (if applicable)
• Return is routed to the appropriate receiving location
• Refund/replacement is processed according to the partner policy

Contact

Returns questions: support@ecorfy.com
Office: Ecorfy Inc, 5005 W Royal Ln Ste 160-3, Irving, TX 75063